Mapit GIS Terms of Use

Last Updated: October 15th, 2026

These Terms of Use ("Terms") govern your access to and use of the Mapit GIS mobile applications, Mapit GIS Cloud and related services (the "Service") provided by Mapit GIS Ltd. ("Company", "we", "us", or "our"), a company registered in the United Kingdom, whose address is 80 Walkerburn Drive, Wishaw, ML2 8RY.

By downloading, installing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

Sections 1 to 15 apply to everyone. Part B (sections 16 to 28) applies in addition to Mapit GIS Cloud, and Schedule 1 sets out how we process an organisation's data on its behalf.

Part A: The apps and the Service​

1. Acceptance of Terms​

By accessing or using the Service, you (or your parent or guardian on your behalf if you are a minor) agree to comply with and be bound by these Terms and our Privacy Policy.

If you accept these Terms on behalf of an organisation, for example by subscribing it to Mapit GIS Cloud, you confirm that you are authorised to bind it, and "you" includes the organisation.

2. Description of Service​

Mapit GIS is a professional Geographic Information System (GIS) application for field data collection. The Service allows users to capture, manage, and export spatial data using the GeoPackage format.

The apps are available in the following tiers:

• Free: basic GIS functionality, with limits on the number of projects, layers, and features. The Free tier cannot use Mapit GIS Cloud.
• Pro: removes all limits and unlocks additional features including full format import/export, offline maps, online map services, GPS track recording, GNSS integration, and position averaging. A Pro user can join organisations on Mapit GIS Cloud and use the Attribute designer.
• Pro+: everything in Pro, plus high-accuracy transformation grids, and the right to own an organisation on Mapit GIS Cloud and to manage one.

Mapit GIS Cloud lets an organisation sync projects between its crews' devices, manage its team, design projects and attribute sets on the web, and publish its data as WFS layers and web maps. It is described in Part B.

3. Subscriptions and Payments​

App Store​

Mapit GIS Pro and Pro+ are offered on iOS as auto-renewable subscriptions through Apple's App Store. By purchasing a subscription:

• Payment is charged to your Apple ID account at confirmation of purchase.
• Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.
• Management: You can manage and cancel your subscriptions in your Apple ID account settings or through Settings > Subscription within the app.
• Price changes: If the subscription price increases, you will be notified and required to agree before the renewal at the new price.

Your use of the iOS app is also subject to the Apple Licensed Application End User Licence Agreement, which is incorporated into these Terms by reference.

Google Play​

On Android, Pro and Pro+ are offered through Google Play, as auto-renewable subscriptions or, for Pro, as a one-off purchase. Payment, renewal, cancellation and price changes follow Google Play's terms, and you manage your subscriptions in Google Play.

Standalone licences​

The Standalone edition of the Android app is licensed directly by us, under the terms given with the licence.

Refunds​

Refunds for app purchases are handled by the store you bought from, under its policies: Apple Support or Google Play. We do not process store refunds directly. Refunds for Mapit GIS Cloud are covered in section 18.

Free Trial​

If a free trial is offered, you will not be charged during the trial period. At the end of the trial, your subscription will automatically convert to a paid subscription unless cancelled beforehand.

4. User Responsibilities​

You agree to:

• Use the Service only for lawful purposes and in accordance with these Terms.
• Not attempt to reverse-engineer, decompile, or disassemble any part of the Service, except as the law allows.
• Not use the Service to transmit any malicious software or harmful code.
• Maintain the security of your device, your email account and any data stored within the application.
• Ensure that your use of the Service complies with all applicable local, national, and international laws and regulations.

5. Data and Privacy​

All survey data, geographic features, and attachments are stored locally on your device. The Service is designed with an offline-first approach and does not upload your data to external servers without your explicit action, such as exporting it or syncing a project with Mapit GIS Cloud.

For full details on how we handle your information, please review our Privacy Policy.

6. Intellectual Property​

The Service, including all content, features, and functionality, is owned by Mapit GIS Ltd. and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use the Service for personal or professional purposes in accordance with these Terms.

Your data is yours, or your organisation's: these Terms give us no ownership of anything you collect or design.

7. Third-Party Services​

The Service integrates with third-party services including:

• Mapbox for map rendering and search functionality
• NGA GeoPackage Libraries for spatial data management
• Online map services (WMS, WFS, WMTS, XYZ) that you configure

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services.

8. Disclaimer of Warranties​

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent the law allows.

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free.
• GPS or GNSS positioning data will be accurate to any particular standard.
• The results obtained from using the Service will be accurate or reliable.

You are solely responsible for verifying the accuracy of any data collected using the Service. The Service should not be used as the sole basis for any decision where inaccurate spatial data could result in harm, injury, or significant financial loss.

9. Limitation of Liability​

To the maximum extent permitted by applicable law, Mapit GIS Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or business interruption, arising out of or in connection with your use of the Service.

In particular, and to the same extent, we are not liable for the loss or corruption of any data, however caused, nor for data deleted in accordance with these Terms. You are responsible for keeping your own copies of your data (section 19).

Our total liability for any claim arising from or related to these Terms or the Service shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim. For Mapit GIS Cloud, that is the amount the organisation paid us for it in those twelve months.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. If you use the apps as a consumer, your statutory rights are not affected.

10. Indemnification​

You agree to indemnify and hold harmless Mapit GIS Ltd., its directors, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service in breach of these Terms or of the law, including data you or your organisation collect or publish.

11. Changes to These Terms​

We may modify these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date. If a change materially affects Mapit GIS Cloud, we will email the organisation's admin at least 30 days before it takes effect, and the admin may cancel before then. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

12. Termination​

We may terminate or suspend your access to the Service for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties. Where we reasonably can, we will tell you first and give you a chance to put it right. Section 25 sets out how Mapit GIS Cloud ends and what happens to its data.

Upon termination, your right to use the Service will cease. All data stored locally on your device remains your property.

13. Governing Law​

These Terms are governed by the law of Scotland. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the Scottish courts, except that a consumer may also bring proceedings in the courts of the part of the United Kingdom where they live.

14. Severability​

If any provision of these Terms is held to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Contact Us​

If you have any questions about these Terms, write to feedback@mapitgis.com or contact us.

Mapit GIS Ltd. 80 Walkerburn Drive, Wishaw, ML2 8RY, United Kingdom

Part B: Mapit GIS Cloud​

16. Accounts​

• To use Mapit GIS Cloud you need an account, which needs an active Mapit GIS Pro or Pro+ licence, proven by the app you register from. A person invited only to view shared content needs no licence.
• You sign in with a one-time code sent to your email address, or with Sign in with Apple once linked. Keep your email account secure: anyone who can read it can sign in as you.
• Your cloud access follows your licence. If your licence lapses, you can still open and download what is yours; the tools that need the licence stop until it is active again. An organisation's owner who loses Pro+ has a 14-day grace period to renew or to transfer ownership.

17. Organisations and the Team plan​

• The Team plan is for business use only. It is not sold to consumers. By subscribing, the admin confirms the organisation is buying in the course of its business.
• An organisation has exactly one admin, its owner, who manages its subscription, members and settings.
• What it includes (seats, viewer places and storage) and its prices are shown at checkout and on the organisation's billing page. It is billed annually in advance, through Stripe, and renews automatically until cancelled.
• Adding a paid seat, a pack of viewer places or a storage pack is charged straight away, pro rata to the renewal date.
• Prices exclude VAT. We are registered for VAT in the United Kingdom. A UK business is charged VAT at the UK rate; a business in the EU that gives a valid VAT number is invoiced under the reverse charge and accounts for the VAT itself; a business elsewhere is charged no UK VAT. Each organisation is responsible for any other tax due where it is.
• If a payment fails, the organisation keeps working while Stripe retries. If it is not paid, the subscription ends as described in section 26.
• Price changes take effect at the next renewal, and we will tell the admin at least 30 days before.

18. No refunds​

Payments for Mapit GIS Cloud are not refundable, in whole or in part, except as paragraph 4 of Schedule 1 provides. In particular, there is no refund when a seat, viewer pack or storage pack is released before the renewal date (it is removed straight away and the next renewal is lower), when a subscription is cancelled (it runs to the end of the period paid for), or when an organisation is deleted. This does not affect any right you have under law that cannot be excluded.

19. Your data in Mapit GIS Cloud​

• The organisation owns its data. Projects, attribute sets, web maps and everything else made inside an organisation belong to it, including content a member created there. A member who leaves, or is removed, stops being able to see it.
• Personal content stays yours. What you make outside any organisation is private to you until you share it, and sharing a personal attribute set with an organisation moves it into that organisation.
• You give us the right to host, copy, transform and transmit your data only as needed to provide the Service to you, under the instructions in Schedule 1.
• Photos and videos never leave the devices that took them. The cloud keeps their names and links to features, never the files.
• You keep your own copies. Mapit GIS Cloud syncs and shares data; it is not a backup service. The working copy of collected data is on the devices that collected it, and you are responsible for exporting and keeping copies of anything you need. Our backups exist so that we can recover the service, and we do not promise to restore any particular data from them.
• You are responsible for having the right to collect the data you collect, and for telling the people whose data it is, including your own crews, what you do with it.

20. Acceptable use​

You must not use Mapit GIS Cloud to:

• break the law, or infringe anyone's rights, including their privacy;
• upload malicious code, or probe, scan or attack the Service or other customers;
• get round its limits, including licence, device and storage limits, or share an account between people;
• resell it, or run it for anyone outside your organisation, without our written agreement.

21. Limits​

• Devices: each person may use two app installations and one QGIS installation per organisation at a time. The admin and managers can free a place from the members list.
• Storage: an organisation's storage quota is shown on its storage page. At or over the quota, new projects and new WFS publications are refused until storage is freed or added. Syncing collected data is never refused for storage.
• App versions: we may require a minimum app version to sync, so that every device speaks the same sync protocol.

22. Sharing and publishing​

The organisation decides who sees what. Content is private to its author until shared with a group or the whole organisation. A WFS access token gives whoever holds it read access to that WFS, and takes one viewer place: keep tokens secret and revoke any you no longer need. The organisation is responsible for what it shares and publishes, and with whom.

23. The AI project designer​

• The AI project designer suggests layers, fields and pick lists from what you type. Its suggestions can be wrong: check a design before you publish it, and check survey templates against your own copy of the standards they cite.
• It sees what you type and the draft's structure, never collected data, and runs within the EU. Whether the organisation uses it is the admin's decision: the admin can turn it off for the whole organisation.
• It may be limited, paused or withdrawn, for example when its monthly spending limit is reached.

24. Claude and ChatGPT connections​

• If the organisation's admin turns on Allow Anthropic and OpenAI models to connect, the admin and managers may connect their own Claude or ChatGPT account to design projects. It is off by default, and off whenever the AI project designer is off.
• A connection acts as the person who connected it. It reads the structure of the organisation's projects, drafts and attribute sets, and Mapit's survey templates, and it can create draft projects. It cannot read collected data or publish anything.
• Turning connections on is the organisation's instruction to make that structure available to the AI service its members connect. Anthropic and OpenAI provide their services under their own terms with the member or the organisation, are not our sub-processors, and we are not responsible for them.
• Suggestions can be wrong, as with the AI project designer: check a draft before you publish it.
• Connections are free of charge and limited in how many calls they make. We may limit, pause or withdraw them.

25. Availability and support​

We provide Mapit GIS Cloud with reasonable skill and care and use reasonable efforts to keep it available, but we do not promise any particular uptime, and there are no service credits. We will announce planned maintenance in advance where we can. The apps keep working offline when the cloud cannot be reached, and sync catches up when it can. Uptime commitments, if you need them, are available only in a separate Enterprise agreement.

We may change Mapit GIS Cloud, add features and retire them. If we withdraw a feature an organisation relies on, we will tell the admin in advance and make sure its data can be exported.

26. When a subscription or account ends​

• Cancelled or unpaid: when an organisation's subscription ends, the organisation becomes read only for 90 days. Crews can still download, sync what they already collected, and export; nothing new can be created. The admin and members are emailed. Renewing within the 90 days restores it. After 90 days the organisation and its data are deleted.
• Deleted by its owner: an organisation can be deleted by its owner on the web, with an emailed code. Deletion is scheduled 30 days ahead, everyone is told, and the owner can cancel until the date. The subscription ends on that date without a refund.
• Deleting your account: you can delete your own account at any time, after exporting your data. An organisation's owner must first transfer or delete the organisation.
• Suspension: we may suspend an organisation or an account for a serious breach of these Terms, for non-payment, or to protect the Service or other customers. We will say why, and lift it once the reason is resolved.
• After deletion, data can remain in backups for up to 30 days. An organisation's encryption key is destroyed when it is deleted, which makes its data unreadable at once.
• Notices are sent to the email addresses held in Mapit GIS Cloud for the organisation's admin and members. Keeping them current is the organisation's responsibility, and a notice sent to them counts as given, whether or not it is read.
• Data deleted as this section describes cannot be recovered, and we are not liable for it. Export what you need before the date.

27. Data protection​

For an organisation's data, the organisation is the controller and we are its processor. Schedule 1 is our data processing agreement, and forms part of these Terms for every organisation. For your own account data, we are the controller, as described in our Privacy Policy.

28. Confidentiality​

Each of us keeps the other's confidential information confidential and uses it only for the purposes of these Terms. An organisation's data is its confidential information.

Schedule 1: Data processing terms​

These terms are the data processing agreement between the organisation (the "controller") and Mapit GIS Ltd. (the "processor") under Article 28 of the UK GDPR and, where it applies, the EU GDPR.

1. The processing​

The organisation decides what it collects. It should not collect special category data unless it has a lawful basis and has assessed the risk.

2. Our obligations​

We will:

1. process the personal data only on the organisation's documented instructions, which are these Terms and the organisation's use of the Service, unless the law requires otherwise, in which case we will tell it first if the law allows;
2. ensure everyone who can access the data is bound by confidentiality;
3. keep the security measures in paragraph 3;
4. use sub-processors only as set out in paragraph 4;
5. help the organisation, as far as we reasonably can, to answer requests from people exercising their rights, and with security, breach notification, impact assessments and consultation with a supervisory authority;
6. notify the organisation without undue delay after becoming aware of a personal data breach affecting its data, with the information it needs to meet its own obligations;
7. at the end of the subscription, let the organisation export its data, and then delete it under section 26 of the Terms, unless the law requires us to keep it;
8. make available the information needed to show we comply with this Schedule, and allow audits by the organisation or an auditor it appoints, on reasonable notice, at its cost, no more than once a year unless a breach or a regulator requires it. We may answer first with the certifications and audit reports of our providers, under confidentiality.

3. Security measures​

• Encryption in transit everywhere, and at rest.
• A separate encryption key for each organisation, protected by a key held in AWS Key Management Service in the EU; the key is destroyed when the organisation is deleted.
• Access by role within the organisation, enforced in the database and in the service.
• Staff access to an organisation's data only to support it, read only, and recorded in an audit log.
• Data kept in the EU, attack protection at the edge, and backups.

4. Sub-processors​

The organisation authorises the sub-processors listed in the Mapit GIS Cloud section of our Privacy Policy that handle its data on our behalf; Stripe and Google, also listed there, handle none of it. We bind each one by a written agreement with obligations no weaker than these, and remain responsible for them. We will tell the admin before adding or replacing a sub-processor; the organisation may object on reasonable data protection grounds within 30 days, and if we cannot resolve it, may cancel and we will refund any prepaid fees for the unused period. An AI service a member connects under section 24 (Claude, ChatGPT) is not a sub-processor: it acts under the member's or the organisation's own terms with its provider.

5. International transfers​

The organisation's data is stored in the EU. Where a sub-processor transfers personal data outside the UK or the EU, it does so under the EU-US Data Privacy Framework with its UK extension, or under the Standard Contractual Clauses with the UK addendum.

6. Liability​

Each party's liability under this Schedule is subject to the limits in section 9 of the Terms, to the extent the law allows.