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Mapit GIS Privacy Policy

Last Updated: October 15th, 2026

This privacy policy is issued by Mapit GIS Ltd., 80 Walkerburn Drive, Wishaw, ML2 8RY, United Kingdom, registered with the UK Information Commissioner's Office under reference ZA871073. For anything about your personal data, write to feedback@mapitgis.com or use the contact form.

This Privacy Policy describes how We collect, use and disclose Your information when You use the Service, and tells You about Your privacy rights and how the law protects You. It covers the Mapit GIS websites, the Mapit GIS apps for iOS and Android, and Mapit GIS Cloud (cloud.mapitgis.com and sync.mapitgis.com).

In short​

  • The apps work without an account. What you collect stays on your device unless you choose to export it, or to sync it with Mapit GIS Cloud.
  • Mapit GIS Cloud is optional. If your organisation uses it, your projects are stored in the EU, encrypted with a key that belongs to your organisation.
  • Photos and videos never leave the phones that took them, even in a cloud project.
  • For an organisation's project data, the organisation decides and We act on its instructions. We are its processor. For your account, licence and billing, We are the controller.
  • We do not sell personal data, and Mapit GIS Cloud carries no advertising and no analytics trackers.

Interpretation and Definitions​

Interpretation​

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions​

For the purposes of this Privacy Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Mapit GIS Ltd., 80 Walkerburn Drive, Wishaw, ML2 8RY, United Kingdom.
  • Account means a unique account created for You to access our Service or parts of our Service. The apps need no account; Mapit GIS Cloud does.
  • Website refers to Mapit GIS, accessible from mapitgis.com.
  • Mapit GIS Cloud refers to the cloud service at cloud.mapitgis.com and sync.mapitgis.com, used through the website portal and the apps.
  • Organisation means a business that holds a Mapit GIS Cloud subscription, and whose admin invites people to it.
  • Service refers to the Website, the mobile applications and Mapit GIS Cloud.
  • Country refers to: United Kingdom.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

General Privacy Statement​

The Mapit GIS apps are offline first. Everything you collect during a survey is stored on your device, and is never released to Mapit GIS or to any third party unless you export it yourself or sync it with Mapit GIS Cloud. While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address (the website contact form, and a Mapit GIS Cloud account)
  • First name and last name (the website contact form, and optionally a Mapit GIS Cloud profile)
  • Usage Data

Select the tab below relevant to your platform for platform-specific privacy information.

Scope​

This section covers privacy practices applicable to the Mapit GIS websites.

Websites:

User Provided Information​

When you write to us through the contact form, including to register your interest in Mapit GIS Cloud, We receive your name, email address and message, and use them only to reply to you. We do not add you to a mailing list.

When you use our apps, you may provide login credentials to access 3rd party services and providers. This information is never relayed back to Us.

Usage Data​

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, unique device identifiers and other diagnostic data.

Cookies and browser storage​

The Website does not use advertising or analytics cookies. It keeps small preferences, such as light or dark theme, in your browser's own storage, which never leaves your device. You can clear it from your browser's settings at any time.

Use of Your Personal Data​

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your requests: To attend and manage Your requests to Us.
  • To contact You about updates, security notices or the products and services You have purchased or asked about.

Under the UK GDPR, and the EU GDPR where it applies, We rely on:

  • Contract: to provide the apps, Mapit GIS Cloud and the subscriptions you or your organisation bought, including your account, licence checks, devices, sync and billing.
  • Legitimate interests: to keep the Service secure and working (attack protection, logs, fraud and abuse prevention, checking that an app is genuine), to answer you when you contact Us, and to improve the apps from error reports. Our interest never overrides your rights; you can object at any time.
  • Legal obligation: to keep billing and tax records, and to respond to lawful requests.
  • Consent: for anything optional that asks for it, such as linking Google Drive. You can withdraw consent at any time.

For an organisation's project data, the legal basis is the organisation's own, as its controller.

Retention of Your Personal Data​

We keep Personal Data only as long as it is needed for the purposes in this policy, and delete it after that.

DataHow long We keep it
Your Mapit GIS Cloud accountUntil you delete it, from Settings in the portal or in the app. You can export your data first. Personal content goes with your account; content you created inside an organisation belongs to the organisation and stays with it
An organisation's dataWhile its subscription is active. If the subscription ends, the organisation is read only for 90 days, so crews can still download and export, and is then deleted. If its owner deletes it, deletion is scheduled 30 days ahead and can be cancelled until then
Draft projectsDeleted after 180 days without a change
Invitations90 days after they were accepted, declined or expired
Sign-in email records7 days
Account registration attempts30 days
Payment events from StripeTheir contents are cleared after 90 days
Google Play licence checksStop 60 days after a subscription lapses
Billing and tax recordsAs tax law requires, six years in the UK
A connection to Claude or ChatGPTUntil you disconnect it, or delete your account
Connection call counts2 days
BackupsDeleted data can remain in backups for up to 30 days before it is overwritten

When an organisation is deleted, its encryption key is destroyed with it, which makes its project data unreadable at once, before the copies themselves are removed. We keep only a record that the organisation existed and when it was deleted.

Transfer of Your Personal Data​

Mapit GIS Cloud keeps its data in the EU: the database in Germany, file storage and keys in Ireland, the servers in Germany. Mapit GIS Ltd. is in the United Kingdom, and the EU and the UK recognise each other's data protection as adequate.

Some of the companies We use are based in the United States or have US parents (Supabase, Cloudflare, Stripe, Google and Mapbox), and personal data can reach the US, most plainly with Mapbox when someone opens a web map. Each such transfer is protected by the EU-US Data Privacy Framework with its UK extension, or by the Standard Contractual Clauses with the UK addendum in that company's data processing agreement.

If your organisation allows Claude and ChatGPT connections and a member connects one, the structure it reads is sent to Anthropic or OpenAI, which may process it in the United States or elsewhere, under that member's or organisation's own terms with them. That transfer is the organisation's choice, not Ours, and it includes no collected data.

Your Rights​

You have the right to:

  • access the personal data We hold about you, and receive a copy;
  • correct it if it is wrong;
  • delete it, including deleting your Mapit GIS Cloud account yourself;
  • take it with you in a commonly used format (the portal exports your account data and your content);
  • object to processing based on Our legitimate interests, and restrict processing while a concern is looked at;
  • withdraw consent at any time, where We rely on it.

Write to feedback@mapitgis.com. We answer within one month. If your request is about an organisation's project data, We pass it to that organisation, which decides, and help it answer you.

Complaints​

If you are unhappy with how We handle your data, tell Us first so We can put it right. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk, 0303 123 1113), or to the data protection authority where you live or work.

Security​

We protect your Personal Information with measures suited to it: encryption in transit everywhere, encryption at rest, a separate encryption key for each organisation, access limited by role, and logged staff access. No method of transmission over the internet, or of electronic storage, is 100% secure, and We cannot guarantee absolute security. If a breach affects your data, We will tell you, and the organisation concerned, as the law requires.

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy​

These Services do not address anyone under the age of 13, and Mapit GIS Cloud is a service for businesses. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Disclosure of Your Personal Data​

Business Transactions If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). Where the law allows, We tell the organisation concerned first.

Other legal requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Changes to This Privacy Policy​

We may update our Privacy Policy from time to time, and post the new version on this page with its date. If a change materially affects how We handle your data, We will tell Mapit GIS Cloud account holders by email before it takes effect.

Contact Us​

Mapit GIS Ltd., 80 Walkerburn Drive, Wishaw, ML2 8RY, United Kingdom. ICO registration ZA871073.

Email feedback@mapitgis.com, or use the contact form.